Due to Covid our planned trip booked via Deutsche Bahn from Avignon to Frankfurt in 2020 was cancelled and a refund voucher applied to our account. I am now trying to book the trip for early December but with changed plans I need it from Frankfurt to Avignon. You will get a refund minus 10 Euro as a voucher for future travel "Flexpreis": You can get a full cash refund if you cancel up to one day before departure. As usual, there are tons of other ticket types (groups, Euro, normal, etc), exceptions and side rules. Check your own details. Bahn doesn't care if you cancel because of Covid or not. Finally, you can return your flex ticket free of charge before the first day of validity. If you return the ticket later, DB will keep a processing fee of 19 euros. Online tickets can be returned by filling in an online form, or sending in a printed form by mail. Tickets bought at a station can only be returned at a DB counter. Simultaneously Deutsche Bahn (DB) refunds 25% of the ticket price on delay of more than 60 minutes at destination. Now imagine a trip between Dortmund and Köln on a regional train. This train is delayed by more than 20 minutes at Dortmund from a previous journey. They intend to travel around by train quite a bit, so I thought it would make sense to get BahnCards for them. Luckily, Deutsche Bahn has a promotional 19 Euro Sieger BahnCard 1 right now that gives 25% discount. The plan was to get the card and immediately cancel it to avoid the subscription converting to a regular one-year BahnCard. Deutsche Bahn Regional operates a train from Frankfurt to Frankfurt (Main)Hbf every 15 minutes. Tickets cost €4 - €6 and the journey takes 13 min. Three other operators also service this route. Alternatively, FlixBus operates a bus from Frankfurt Airport to Frankfurt central train station hourly. Tickets cost €3 - €6 and the journey 2 days ago · Image: ASSOCIATED PRESS. BERLIN (AP) — A union representing many of Germany’s train drivers started a nearly three-day strike early Wednesday in a rancorous dispute with the country’s state You can change or cancel your saver fare ticket before the first day of validity. The processing fee is EUR 10. We issue as a refund a voucher that is valid for 3 years. It is not possible to cancel a ticket on or after the day of travel. If you have booked an outbound and return journey on a single ticket, the two journeys must be cancelled 1 review. 2 helpful votes. 1. Re: DB Bahn online ticket trap. 14 years ago. Save. our railway company is a big joke in terms of customer service, i´m sorry to hear what happened to you : (. The homepage doesn´t give away an email adress at all, here is a phone number for calls from outside of germany : (+49)1805 996633. cy30Z.

how to get a refund from deutsche bahn